Skip to content

podcast

  • in podcast
  • 2 min read

Healthcare in the Future - A Glimpse into the Year 2060

Welcome, everyone, to another episode of "Continuous Improvement." I'm your host, Victor, and today we're taking a journey into the future. Imagine with me for a moment that you have the ability to time-travel to the year 2060, to witness a conversation between a doctor and a patient in the Singapore healthcare system.

Doctor, Uncle Tan mentioned that the healthcare system in Singapore is now one of the most advanced in the world. Can you confirm that the system maintains high-quality care while expanding globally and reducing costs?

Doctor: Absolutely, Victor! The Singapore healthcare system has made tremendous advancements over the years. The government has invested heavily in infrastructure, research, and education, resulting in a highly skilled workforce of healthcare professionals. We can proudly say that our healthcare system provides high-quality, affordable care to not only Singaporeans but also people around the globe.

That's incredible! Can you tell us more about the global expansion of the Singapore healthcare system?

Doctor: Certainly, Victor. Singapore has established itself as a global leader in healthcare innovation and remote medical delivery. By investing in infrastructure, education, and research, we have built a highly skilled workforce capable of delivering world-class care at lower costs. We actively collaborate with other nations, providing consulting services and sharing our expertise to develop healthcare systems worldwide.

It's fascinating to hear about Singapore's global impact in healthcare. Now, let's talk about accessibility and affordability. Is healthcare expensive in Singapore?

Doctor: Not at all, Victor. Thanks to advancements in technology like artificial intelligence and robotics, alongside telemedicine, we've streamlined processes and improved efficiency. This enables us to provide high-quality care at significantly lower costs. Furthermore, medical research has paved the way for more affordable and accessible treatments and medications.

That's excellent news! But is everyone able to benefit from these advancements in healthcare?

Doctor: Absolutely, Victor. Singapore has embraced a patient-centered approach, focusing on preventative and holistic healthcare. We place a greater emphasis on promoting healthy lifestyles, which has the potential to significantly improve patient outcomes, increase satisfaction, and reduce healthcare costs in the long run. It's a win-win situation for everyone.

It certainly sounds like healthcare in Singapore in 2060 is very promising. I'm sure Uncle Tan is excited to be part of this healthcare future.

Doctor: Indeed, Victor! Our goal is to provide the best possible care to all our patients. Singapore's healthcare scenario for 2060, characterized by advanced technology, personalized care, a focus on prevention, and high accessibility and affordability, shows great potential for patients worldwide. Remember, the key is to stay healthy and happy at a low cost.

Absolutely, Doctor. Thank you for sharing this exciting vision of healthcare in the future. I'm sure our listeners are as inspired as I am.

And that's all the time we have for today's episode of "Continuous Improvement." Thank you for tuning in and joining our journey into the future of healthcare. If you enjoyed this podcast, don't forget to subscribe and leave us a review. Until next time, stay curious and keep improving!

  • in podcast
  • 3 min read

Thinking About the Future with ChatGPT

Welcome back to "Continuous Improvement," the podcast where we explore the ever-changing landscape of work and personal growth. I'm your host, Victor, and today we're diving into the fascinating topic of the future of work with ChatGPT and Artificial Intelligence.

In our rapidly evolving world, it's crucial to stay ahead of the curve and understand how technological advancements like ChatGPT are reshaping our work landscape. With the COVID-19 pandemic further accelerating these changes, it's become even more vital to ponder the future possibilities.

Many experts speculate that ChatGPT could replace various professions, especially those in white-collar industries like law, medicine, and accounting. This technology has made significant waves, rapidly climbing to the peak of the hype cycle.

A University of Oxford study from 2013 predicted that nearly half of all US jobs could be automated by AI. We're already witnessing ChatGPT being employed to write cover letters, children's books, and even student essays. It's not only entry-level coding roles that are at risk, but jobs in media and content creation as well.

Generative AI has the power to undertake tasks traditionally relying on human skills to analyze and interpret linguistic data. With advances in AI algorithms, large datasets, and cloud computing technology, ChatGPT can now effectively read, write, and understand human languages.

However, it's important to remember that AI can be a complement to human labor, rather than a complete replacement. While there may be concerns about jobs being replaced, the fusion of human and AI intelligence offers tremendous potential for increased productivity and tackling complex problems that require human judgment.

For example, the legal industry, which heavily relies on human judgment, is unlikely to be entirely automated by AI. Similarly, while chatbots have started to replace some customer service roles, there's still a preference for human interactions in many cases.

Looking to the future, a world where ChatGPT efficiently performs tasks like reporting and writing is promising. This efficiency would free up human workers to focus on more complex challenges, utilizing their critical thinking, creativity, and emotional intelligence.

Since Google's inception in 1998, automation and AI have revolutionized countless industries, and this trend shows no signs of slowing down. Repetitive and low-level tasks are most at risk of being automated, while roles that require critical thinking and human-centric skills will become increasingly valuable.

To thrive in this evolving job market, it's crucial for workers to adapt and acquire new skills. Thinking about the future of work with ChatGPT helps us hone our planning and forecasting abilities, challenging assumptions, and identifying potential outcomes and opportunities.

Our ability to anticipate trends and adapt to change is vital both for personal career advancement and community engagement. By exploring diverse future scenarios and engaging in dialogue, we can make informed decisions and create shared visions for a better future.

So, as we wrap up today's episode, remember to stay curious, be proactive, and continuously seek opportunities to grow in this ever-changing world. The future of work with ChatGPT and AI holds great potential, and by embracing it, we can strive for continuous improvement.

Thank you for joining me on this episode of "Continuous Improvement." If you enjoyed this discussion and want to stay updated on the latest trends and insights, make sure to tune in for our next episode. Until then, keep striving for excellence in your personal and professional journey.

  • in podcast
  • 3 min read

The Ongoing Revolution in Technology and Its Impact on Work

Welcome back to Continuous Improvement, the podcast where we explore how we can adapt and thrive in an ever-changing world. I'm your host, Victor, and today we're diving into the topic of technology and its impact on how we work.

A decade from now, what will the technology landscape look like? Will we be replaced by robots and artificial intelligence, or can we harness the power of technology to enhance our work and stay relevant? These are the questions that have been on my mind lately, prompted by a conversation I had with my professor.

During my Master's program in Technology and Digital Leadership at the National University of Singapore, my professor made an interesting prediction. This got me thinking about the future of work and how we can prepare for it. Today, I want to share some insights with you on this topic.

One thing is certain: technology is continuously evolving. But amidst all the advancements, one thing remains constant – the needs of the customer. No matter how much technology changes, the fundamental human demands persist. As businesses and individuals, our focus should be on understanding and meeting those needs.

Take the banking industry, for example. A decade ago, phone banking was incredibly frustrating. We would call the customer service line only to be greeted by a recorded menu. Fast forward to today, and we still face similar challenges with chatbots failing to understand our queries while human operators remain unreachable.

Yes, banks invest heavily in digital transformation, but sometimes, they miss the mark. They waste resources on activities that don't effectively serve the customer. Hours spent posting on social media go unnoticed, subscription models are rarely revisited, and digital documents often get lost in the cloud.

The truth is, no matter how advanced our technology is, if we don't continually improve the customer experience, we will remain stuck in mediocrity. Digital transformation is not just about using technology; it's about understanding and serving customer needs more effectively. It's about meaningful engagement.

Contrary to popular belief, advancements in technology don't necessarily eliminate jobs. The key is to integrate technology with emerging markets and viable business models. Sometimes, even simple technology can have a profound impact if it performs essential tasks more efficiently.

From a societal perspective, investing in new technology, equipment, and software is crucial for economic growth. Technological advancements enable us to produce goods and services more efficiently, leading to increased wealth and living standards. As the banking industry, we must adapt to this ongoing technological revolution to remain competitive and provide innovative products and services.

So, how can we navigate this continuous revolution in technology? First, we need to shift our focus from technology itself to the customer. We must recognize the true value of new technologies and master their use to offer a superior customer experience. Additionally, improving our productivity through technology will enhance our ability to compete effectively.

That's it for today's episode of Continuous Improvement. Remember, embracing technology doesn't mean losing touch with our core purpose – serving our customers. By continually improving the customer experience and leveraging technology to enhance productivity, we can adapt and thrive in this ever-changing world.

Thank you for listening. I'm Victor, and I'll catch you in the next episode.

  • in podcast
  • 3 min read

Personal Action Plan

Welcome to Continuous Improvement, the podcast where we explore strategies for personal and professional growth. I'm your host, Victor, and today we will dive into the topic of influence and how to improve our ability to connect with others on an emotional level.

As you may already know, influence plays a crucial role in our lives, from our interactions with colleagues and friends to the impact we have as leaders. During my recent online course on achieving success, I took an assessment of my influence behaviors, and I discovered an area where I can make significant improvements: using the power of emotions to connect with others.

In Aristotle's "Rhetoric," he identified three means of persuasion: Ethos, Logos, and Pathos. Ethos deals with credibility and trust, Logos focuses on logic and reasoning, while Pathos appeals to the emotions of our audience. In my own personal journey, I have realized that I have been relying too heavily on logic and data, neglecting the importance of emotional resonance in my communication.

To address this, I am determined to incorporate more Pathos into my presentations and conversations. By understanding the emotional drivers of those around me, I can frame my messages in a way that resonates deeply and inspires action. It's not just about presenting rational arguments; it's about connecting with the audience on a level that touches their heart.

Now, you might be wondering why I haven't been utilizing this influence tactic effectively. The answer lies in my educational background and training, which primarily focused on analytical skills rather than emotional intelligence. This imbalance led to a tendency to rely solely on logical reasoning and concrete examples, rather than storytelling and emotional engagement.

But I believe that growth comes through action, not just awareness. So, I am committed to taking concrete steps to improve my influence. One of these steps involves incorporating storytelling techniques to convey my points. Stories have the power to transport others into an emotionally charged experience, allowing them to see the bigger picture and feel compelled to take action.

I also recognize the importance of tailoring my communication style to specific audiences. Each person has their own unique set of emotions and experiences, and by understanding these, I can craft messages that truly resonate with them. It's about finding innovative ways to present information and ideas, not just what to articulate, but how to articulate it effectively.

Now, this isn't a skill I can develop overnight. It takes practice and courage. I must be willing to face the discomfort that comes with breaking old patterns and taking risks. This courage will allow me to explore new ways of communication and refine my ability to connect emotionally with others.

So, in my next presentation, I plan to put these strategies into action. I will focus on crafting a compelling narrative that engages the emotions of my audience. By doing so, I hope to inspire and influence others in a more profound way than ever before.

In conclusion, improving our influence requires a willingness to step outside our comfort zones and embrace the power of emotions. By incorporating storytelling and tailoring our communication to specific audiences, we can create connections that drive meaningful change.

Thank you for joining me today on Continuous Improvement. I hope you found our exploration of influence valuable and that you will join me again next time as we continue to delve into strategies for personal and professional growth.

This is Victor, signing off. Remember, continuous improvement is within your reach.

  • in podcast
  • 2 min read

Reflecting on Influence and Power

Welcome to "Continuous Improvement," the podcast where we explore strategies for personal and professional growth. I'm your host, Victor, and today we're diving into the fascinating topic of influence and power. Specifically, we'll be reflecting on two key aspects: investing in relationships and building a reputation for performance.

But first, let's talk about the importance of relationships in acquiring and leveraging power. As I discovered, effective managers invest a significant amount of time into building and maintaining networks. It's not about playing office politics, but rather fostering collaboration and enhancing team effectiveness. Building rapport and communicating effectively are crucial for leading diverse teams.

One inspiring example is Sergio de Mello, a Brazilian United Nations diplomat who prioritized the dignity of citizens. By investing time in building relationships and respecting the local staff, de Mello increased his effectiveness and gained the sympathy of the people he worked with. He even learned their native language, recognizing the power of understanding culture and winning hearts.

Investing in relationships is just one side of the coin though. The other side involves building a reputation for performance. Leaders who have a track record of accomplishing tasks and achieving positive outcomes tend to acquire influence and power. It's not enough to simply promise and say the right things; delivering quality work is essential. This focus should be on tasks with significant impact.

Take for instance Robert Moses, an American urban planner renowned for his ability to get things done. Over the years, Moses built a reputation for his exemplary leadership principles and the trust he earned. This allowed him to deliver results and gain access to levers of power.

As I reflect on these aspects, it's clear that there's a delicate balance between investing in relationships and being result-oriented. Successful leaders need to be both relationship-oriented and focused on achieving outcomes. By dedicating time to building relationships while simultaneously delivering tangible value, one can acquire legitimate power and influence.

So, whether you're leading a team or striving for personal growth, remember to invest in relationships, foster collaboration, and build a reputation for performance. Balancing these elements will help you navigate the complex world of influence and power.

That's all for today's episode of "Continuous Improvement." I hope you've gained valuable insights into the importance of relationships and results in acquiring influence and power. Join us next time as we explore new strategies for growth and development. Until then, remember to embrace continuous improvement in all aspects of your life.

  • in podcast
  • 2 min read

My Personal Theory of Success

Welcome to Continuous Improvement, the podcast where we explore strategies and insights for personal growth, financial freedom, and making a positive impact on our communities. I'm your host, Victor, and today we're diving into the topic of success.

Success can mean different things to different people, and there is no one-size-fits-all formula. In fact, success is a personal journey that requires self-reflection and continuous improvement. As Socrates once said, "The unexamined life is not worth living."

Today, we'll be discussing four key areas that contribute to a well-rounded definition of success: personal learning and development, financial freedom and autonomy, optimal utilization of our skills and talents, and family fulfillment and community service.

Let's start with personal learning and development. Successful individuals are always learning, adapting, and improving. They embrace a growth mindset that allows them to accept failures, recognize weaknesses, and take action to improve. By constantly seeking self-improvement, we can create a cycle of growth that leads us closer to achieving our goals.

But success is not just about personal growth; it also involves financial independence and autonomy. While money may not be the ultimate source of happiness, it is undeniably a significant factor in our lives. By defining financial goals and practicing delayed gratification, we can ensure long-term security and freedom.

However, success does not solely revolve around personal achievements and wealth. It also requires utilizing our unique combination of skills and talents to their fullest potential. By finding alignment between our work, personal fulfillment, and financial compensation, we can experience a truly fulfilling career. This often means embracing challenges, taking risks, and continuously honing our skills to overcome obstacles along the way.

And finally, success should not be confined to our individual lives. It extends to our relationships with family, friends, and the wider community. By nurturing our interpersonal skills and investing in our relationships, we can create a positive impact on those around us. Making a difference in the lives of others and contributing to our community are essential aspects of a successful and meaningful life.

So, what is the key to achieving success in these four areas? It all boils down to continuous improvement. Success is not a destination; it's a journey. By embracing a growth mindset, investing in ourselves, increasing our adversity quotient, and strengthening our relationships, we can create a life that fulfills our definition of success.

Remember, success is not a race or a competition with others. It's about being true to ourselves, finding our purpose, and making a positive impact in our own unique way.

Well, that wraps up today's episode of Continuous Improvement. I hope you've gained some valuable insights on how to define and achieve success in your life. Remember, it's a continuous journey of learning and improvement. I'm Victor, your host, signing off.

  • in podcast
  • 3 min read

Reflecting on My Family

Welcome to Continuous Improvement, the podcast where we delve into personal growth, self-reflection, and the journey of becoming the best version of ourselves. I'm your host, Victor, and today we have an introspective episode lined up for you. We'll be discussing the influential people in our lives and how their legacies have impacted and shaped us.

Today, I want to start by sharing with you the most important people in my life and how their influence has left a lasting impression.

Let's begin with my mother, Tammy. She was not only my mother but also a teacher and inspiration. As an accountant, she instilled in me the importance of clear thinking and articulate expression. From a young age, she emphasized the value of hard work and taught me mathematics. But it wasn't just about numbers to her; she taught me the value of critical thinking and encouraged me to express my thoughts with clarity. Her influence shaped not only my academic pursuits but also my approach to life and morals. Through her guidance, I learned the power of articulating thoughts into words, which has become an essential part of my own thinking process.

Next, let's talk about my father, Tony, an engineer who played a significant role in shaping my interests and outlook on life. Through his readings and discussions, he sparked my passion for computer software and technology. But his impact went beyond just that. Growing up, my father stressed the importance of family and the value of discipline in all aspects of life. However, it's important to note that we didn't always see eye to eye. We have differing political views and sometimes clash on matters of opinion. This has taught me the importance of maintaining an open mind and accepting the diversity in people's thoughts and actions. It reminds me that communication and empathy are essential, even in moments of disagreement.

Now, let's move on to a person who played a significant role in shaping my emotional growth and understanding of relationships - my ex-girlfriend, Jo. While our relationship ultimately ended, the lessons I learned from her were invaluable. I experienced moments of depression during that time, which forced me to become more self-aware and empathetic towards others. I had to confront the consequences of my actions and understand the impact they had on Jo. It was a deeply transformative period that taught me the value of emotional responsibility, patience, and the ability to correct my mistakes. It was during this time that I turned to Jordan Peterson's book, "12 Rules for Life," which offered valuable insights and helped me overcome the darkness I was facing.

As I reflect upon the legacies of these influential people in my life, I can't help but feel immense gratitude for the impact they've had on my growth and development. From my mother's emphasis on clear thinking to my father's lessons in discipline and the emotional growth I experienced through my relationship with Jo, each of them has left an indelible mark on who I am today.

Thank you for joining me on this introspective journey today on Continuous Improvement. Remember, our past experiences and the influential people in our lives shape us, but it's up to us to continuously grow and become the best version of ourselves. Until next time, keep striving for improvement.

  • in podcast
  • 4 min read

My Productivity Plan

Welcome to "Continuous Improvement," the podcast where we explore proven tactics and strategies to boost productivity and achieve our goals. I'm your host, Victor, and in today's episode, we're diving into the fascinating world of managing our energy and connecting daily tasks with our broader aspirations.

But before we jump into that, let me share with you an incredible blog post I recently came across. Over the past two weeks, the author has been on a mission to uncover science-backed tactics for peak performance. They believe that understanding their body's natural rhythms is the key to unlocking their productivity potential.

According to the blog post, the author has a PM-shifted chronotype, meaning they prefer staying up late and waking up late. They feel most energized later in the day. To align their schedule with their body's energy levels, they have crafted a strategic routine.

Let's take a look at their daily schedule:

  • 6 am: Sleep
  • 7 am: Rise and shine, followed by breakfast
  • 8 am: Commute to work while reading a book
  • 9 am: Arrive at the office and kickstart meetings

During their recovery phase, where inhibition is reduced, the author focuses on creative work and collaborative tasks. They engage in programming, have one-to-one meetings with team members, and design technical architecture solutions.

As their energy dips, they shift gears to administrative tasks and prioritize taking breaks, naps, or walks. Writing documentation and attending management meetings are the primary focus during this period.

When their energy is at its peak, which is the analytical phase, the author tackles their most important tasks. They use this time to commute back home while reading a book, exercise at the gym, engage in personal reading at the library, have dinner, write blog posts and journal, and review their CFA curriculum.

Sleep is crucial for sustaining peak performance, so the author ensures they get to bed by midnight to recharge for the next day.

Now, that was quite an insightful routine. But what does it mean to connect daily tasks with our long-term goals? Well, one key aspect is understanding our "ultimate whys." Our host believes that breaking down large aspirations into smaller, achievable steps is vital for success.

Let's take a look at their quarterly objectives:

  • Objective 1: Pass the Chartered Financial Analyst (CFA) Level 1 exam
  • Objective 2: Pass the AWS Certified Solutions Architect Professional Certification exam
  • Objective 3: Enroll in a Master's degree program in Digital Leadership at the National University of Singapore

To measure progress towards their objectives, the host identifies key results on a monthly level. For instance, passing mock CFA exams and completing practice exercises, gaining real-world experience in AWS architecture, and leading technology projects while practicing leadership principles.

To break it down further, we have the weekly initiatives. The host commits to completing three CFA curriculum readings, finishing CFA exercises, and practicing exam questions to improve their response time.

But what about daily tasks? The host focuses on their Most Important Tasks (MITs) to further align their routines with their broader goals. They read physical books and e-books, attend in-person and online lectures, and even listen to podcasts while hitting the gym.

So, continuous learning and improvement play a significant role in the host's journey. They understand the science behind building effective habits and how it can aid in achieving those ultimate goals. And one habit they're keen on cultivating is reading more books.

To build this habit, the host walks us through the four steps:

Step 1: Designing the cue. When feeling bored during the morning train commute, they initiate the reading habit. Step 2: Linking the habit to a craving. The host believes in continuous learning and improvement. Step 3: Writing down the response and eliminating barriers. They keep their Kindle fully charged and in their pocket, along with a list of books they want to read. Step 4: Creating a reward. The host applies new knowledge in real-world scenarios and shares their learnings on their blog.

Impressive, isn't it? The host has truly embraced the power of managing energy, connecting daily tasks with long-term goals, and building sustainable habits. It's time for us to reflect on our own routines and see how we can apply these tactics to our own lives.

That's all for today's episode of "Continuous Improvement." I hope you found these insights valuable and that they inspire you to take actionable steps towards optimizing your productivity and achieving your goals.

Remember, the journey towards continuous improvement is a marathon, not a sprint. Stay tuned for more episodes filled with wisdom and strategies to help you on your path.

Until next time, this is Victor signing off.

  • in podcast
  • 2 min read

Give and Take - Book Review

Welcome to another episode of "Continuous Improvement," the podcast dedicated to personal and professional growth. I'm your host, Victor, and today we have an exciting topic to explore: the book "Give and Take" by Adam Grant.

Before we dive into the book, let me tell you a bit about Adam Grant, the author. He's a young and brilliant professor at the Wharton Business School known for his insightful research and bestselling books. By his mid-thirties, he had already authored five books! Impressive, right?

Now, let's unravel the main points brought forth in "Give and Take." The book challenges the commonly held belief that being too giving leads to being taken advantage of. Grant breaks down success into four pillars: motivation, capabilities, luck, and how we interact with others.

Grant categorizes people into three types: takers, matchers, and givers. Takers are solely focused on what they can gain, matchers give with the expectation of receiving something in return, and givers prioritize others' interests over their own without expecting anything in return.

Interestingly, the book reveals that the top 10% of salespeople are givers. The principle of reciprocity comes into play here - people are more inclined to assist those who help them. However, the data also shows that givers can either be top performers or bottom performers. The distinguishing factor is setting boundaries to avoid becoming depleted and neglecting personal growth.

Instead of prioritizing wealth, power, pleasure, or competition, adopting an altruistic attitude can result in mutual benefits in relationships. Research indicates that those who regularly give their time and knowledge to colleagues often receive higher raises and promotions.

So, what are the key principles for success according to "Give and Take"? First, show up. Be present and engaged in all aspects of your life. Second, work hard. Dedicate yourself to your goals and put in the necessary effort. Third, be kind. Foster positive interactions and relationships. And finally, be a giver. Prioritize others' interests and help without expecting immediate returns.

Remember, it's not a zero-sum game. The goal is to help one another. By being helpful, responsible, and compassionate, we can build a better world and a good reputation for ourselves.

If you find this topic intriguing and want to explore it further, I highly recommend reading "Give and Take" by Adam Grant. It's a book that challenges our preconceptions and provides valuable insights into the power of giving.

That wraps up another episode of "Continuous Improvement." I hope you found our exploration of "Give and Take" insightful and thought-provoking. Thank you for joining me on this journey of personal and professional growth.

If you have any questions, suggestions, or topics you'd like me to cover in future episodes, feel free to reach out. Until next time, keep striving for continuous improvement.

  • in podcast
  • 2 min read

Brand Strategy Recommendations

Welcome to Continuous Improvement, the podcast where we explore strategies and insights to help companies thrive in today's dynamic business landscape. I'm your host, Victor, and in today's episode, we're diving into a strategic proposal for Thought Machine, a leading fintech product company.

But before we jump into the recommendations, let's take a closer look at who Thought Machine is and what they've achieved so far. Thought Machine has revolutionized the banking industry with their core banking product called Vault. This innovative solution enables banks to offer cutting-edge services to their customers while leaving behind legacy technology.

Recently, Thought Machine raised an impressive $200 million in a Series C funding round, led by prominent VCs and global banks. Their list of clients spans from Tier 1 to Challenger banks, including renowned names like Atom Bank, Curve, Lloyds Banking Group, Monese, and many more.

Now that we have a better understanding of who Thought Machine is, let's explore the strategic recommendations for their continued success.

First off, we propose focusing on differentiation. Thought Machine already stands out from traditional vendors by delivering a high-quality cloud platform. However, it's crucial to emphasize the unique capabilities of their Smart Contracts, which allow for unparalleled configurability. By strengthening this aspect of their identity, they can further raise awareness and accelerate growth.

Next up, we recommend Thought Machine to become the go-to solution for cloud platforms that banks won't or can't build internally. Many banks are limited by complex and siloed legacy systems, and Thought Machine can offer them reliable and efficient products that seamlessly integrate into their existing infrastructure. By positioning themselves as a crucial player in the banking industry, they can enhance their relevance and become indispensable.

Lastly, sustainability is paramount. Thought Machine should continue to maintain a competitive edge by replacing outdated mainframe servers with more modern, cloud-based solutions. By building long-term relationships with banks and integration partners, they ensure success at scale and speed.

And that wraps up our strategic recommendations for Thought Machine. Their cloud-native core banking product, Vault, already boasts an impressive track record, but by focusing on differentiation, relevance, and sustainability, they can further solidify their position in the industry.

If you're interested in learning more about this proposal or have any questions, feel free to connect with Victor Leung on LinkedIn. You can find the link in the show notes.

Thank you for joining me on this episode of Continuous Improvement. Stay tuned for more valuable insights and strategies in our upcoming episodes. Until then, keep striving for excellence and embracing continuous improvement.